Lease companies will charge you to rectify any areas of damage on the vehicle being returned. It is wise to check the Wear and Tear Section of your contract to ascertain what level of damage is deemed as ‘acceptable’.
LEASE RETURN VEHICLES
EASY ONLINE BOOKING
Our services are delivered by friendly, highly qualified technicians with the latest equipment. We can come to you or you can visit our SMART repair centre.
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SERVICE OVERVIEW
As a general rule, stone chips and very minor car park dents are within the normal wear and tear allowance but all companies differ so it is always best to check what is allowed prior to returning the vehicle.
Our technicians would be happy to check your car over with you and advise you on what is likely to be acceptable and what you are probably going to be charged for. A free estimate can be given to repair any areas that are questionable.
WHY CHOOSE US
We remain a small, family run business serving the local area and providing a more ‘personal’ service.
We offer a complete range of vehicle body repair services:
- We can come to you; or
- You can come to our SMART Repair Workshop;
- We can deal with both minor and major crash repairs;
- You can have the use of a courtesy car at no extra cost (terms and conditions apply);
- We offer a free vehicle collection service.
We are one of the leading mobile car body repair specialists in our local area covering parts of South East London and Kent.
All repairs are carried out by experienced/qualified vehicle repair technicians and all work undertaken is guaranteed.
POPULAR QUESTIONS
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What is a SMART Repair?
SMART Repair (‘Small to Medium Area Repair Technique’) is an industry term used for minor car body repairs that are not undertaken in a traditional bodyshop setting. There are some time-saving techniques that are used by SMART repairers to enable such repairs to be carried out at various locations. For example, using an aerosol primer which will dry much quicker than the primer used in a bodyshop.
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Can you just pull the dent out?
Customers often ask if we can just pull dents out with a suction tool but unfortunately, we cannot. Paintless Dent Removal (‘PDR’) is a specialist area and we have various contacts in this field that can assist you.
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How long will the repair take?
The length of time differs for every job and will depend on factors such as the weather and how quickly materials dry, the amount of filler work and reshaping is involved etc. Generally, to repair one panel it can take anything from 2 – 4 hours.
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Will the repairs last?
Yes it will, unless of course that same area is hit again.
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Do you take the tyres off when you refurb the alloys?
No the tyres are not removed. We deflate them slightly and protect the tyres with a special covering to enable access to the alloy’s rims.
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Can you match the paint colour?
Yes we can. The vans are equipped with a colour scheme comprising of colours and tinters which are used to make up your vehicle’s colour. The technician will put your colour code into his computer system which tells him what colours to mix and in what quantity to achieve the exact colour.
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Can I get my car cleaned after it has been repainted?
Our advice is to leave having your car cleaned until the following day, especially if taking it to a car wash where they use powerful jet washers.
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Is the work guaranteed?
Yes, all work is guaranteed. If for any reason you are not happy with the repair we will always redo the work until you are completely satisfied. It is very rare that an issue will arise with the repair once it is complete unless of course the area is damaged again, but we will always come back to fix any issue.
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